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Марус Алексей Владиславовоич (36)

Петухова Александра  (17)


Пивоварова Зинаида (39)



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Quality Assurance Agent


DYNINNO


Work at an international travel group

Quality Assurance Agent

We guarantee:
  • $300 starting salary
  • Reliable full-time employment
  • Great colleagues and an amazing office
  • Careet growth opportunities

Send CV in English to:
careers.md@dyninno.md
Регион: Кишинёв

02-06-2020
Moving Consultant

з/п 11000 - 15000 LEI
Canadian Transportation Company

The Moving Consultant has the responsibility as a sales professional to represent and produce bookings of our moving and storage services.

In this role, you will assist the consumers with their relocation needs by estimating what will be moved, the cost invovled with the move, arranging and scheduling all packing or storage services.

Our Requirements:
- Fluent English (oral and written);
- Previous work experience abroad (will be considered an advantage);
- Excellent business communication and problem-solving skills;
- Possess strong customer service skills (attentiveness, tenacity, patience, positive language, etc)
- Strong sales skills (presentation and persuasive abilities, etc)
- Ability to work evening-night shifts
- Commitment to long-term employment
- Commitment to continuous improvement, learning, and growth

Main Responsibilities:
- Effectively present companies' services over the phone, email and livechat
- Prepare accurate moving estimates and follow pricing guidelines
- Perform follow-ups (by telephone, email, and sms) on pending estimates and quotes
- Maintain direct contact with customers to answer questions and resolve issues prior to the move
- Communicate all customer expectations to the Management and Operations Team
- Provide customer support services to booked customers
- Keep an accurate and detailed record of actions taken
- Achieve and exceed daily and monthly booking targets

We offer:
- Probation period: 1 month (9500-11000 lei depending on qualifications and proven skills);
- Competitive salary (Base + Tiered Commission) with Limitless Earnings
- Company-paid taxi services;
- Official employment;
- Professional working environment (friendly team and comfortable office);
- Career opportunities;
- Tea, coffee every day; fresh fruits every Wednesday; dining area;
- Evening shift: 4:00pm to 12:30am (working shift may vary);
- 5 Business days of unpaid training (4pm-9pm).

Apply via email to hr@glorificator.md with the subject "Moving Consultant" if:
- you meet our requirements
- you have an updated CV in English with a recent photo
- you like logical, critical and creative thinking!
Регион: Кишинёв
hr@glorificator.md
01-06-2020
Customer service representative

з/п 11000-15000 LEI
Canadian Transportation Company

Leading Canadian Transportation Company looking for customer service representatives for our office in Chisinau.
Requirements:
- Fluent English (perfect oral and written);
- Very good presentation and negotiation skills;
- Previous experience in foreign companies, as a dispatcher in logistics industry, is an asset;
- Good selling and customer service abilities;
Responsibilities:
- To identify the clients’ needs and to offer the adequate solutions using individual approach;
- To offer the information regarding the company’s products and services;
- To increase the client database.
We offer:
- Excellent environment where you will be part of a large Canadian Moving Company;
- Competitive salary starting from 8500 LEI first 3 months, and from 11000 LEI plus bonuses;
- Attractive compensation and benefits package;
- Professional development;
- Career growth opportunities;
- Tea, coffee as much as you need; fresh fruits every Wednesday; cozy dining area to have lunch and take a rest;
- Evening schedule with shift: 4.00pm to 12:30am
Suitable candidates are asked to send a detailed CV in English via e-mail to hr@glorificator.md

Регион: Кишинёв
hr@glorificator.md
01-06-2020
Customer Service Sales Representatives

з/п 12000-15000 LEI
Canadian Transportation Company

Сanadian moving company with an office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5 days of unpaid training (5 hours per day);
- Salary 9500 mdl during the first 3 months of probation period. 12000 mdl after the probation period.
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift (may vary): 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Excellent verbal, spelling and typing skills
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with the subject line - "Customer Service & Sales Representative".
Регион: Кишинёв
hr@glorificator.md
01-06-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Canadian Transportation Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".

Регион: Кишинёв
hr@glorificator.md
01-06-2020
Dispatch - Manager

з/п 14000 - 20000 LEI
Canadian Transportation Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 11000 MDL guaranteed to go up to 14000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 12 months of employment is 20000 MDL

Our Requirements:
• Able to work evening-night shift (6pm - 3am).
• Able to work overtime when required.
• Able to work Tuesday - Saturday.
• Excellent English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”.

Only selected candidates will be contacted and invited for interview.
Регион: Кишинёв
hr@glorificator.md
01-06-2020
Moving Consultant

з/п 11000 - 15000 LEI
Toronto Moving Company

The Moving Consultant has the responsibility as a sales professional to represent and produce bookings of our moving and storage services.

In this role, you will assist the consumers with their relocation needs by estimating what will be moved, the cost invovled with the move, arranging and scheduling all packing or storage services.

Our Requirements:
- Fluent English (oral and written);
- Previous work experience abroad (will be considered an advantage);
- Excellent business communication and problem-solving skills;
- Possess strong customer service skills (attentiveness, tenacity, patience, positive language, etc)
- Strong sales skills (presentation and persuasive abilities, etc)
- Ability to work evening-night shifts
- Commitment to long-term employment
- Commitment to continuous improvement, learning, and growth

Main Responsibilities:
- Effectively present companies' services over the phone, email and livechat
- Prepare accurate moving estimates and follow pricing guidelines
- Perform follow-ups (by telephone, email, and sms) on pending estimates and quotes
- Maintain direct contact with customers to answer questions and resolve issues prior to the move
- Communicate all customer expectations to the Management and Operations Team
- Provide customer support services to booked customers
- Keep an accurate and detailed record of actions taken
- Achieve and exceed daily and monthly booking targets

We offer:
- Probation period: 1 month (9500-11000 lei depending on qualifications and proven skills);
- Competitive salary (Base + Tiered Commission) with Limitless Earnings
- Company-paid taxi services;
- Official employment;
- Professional working environment (friendly team and comfortable office);
- Career opportunities;
- Tea, coffee every day; fresh fruits every Wednesday; dining area;
- Evening shift: 4:00pm to 12:30am (working shift may vary);
- 5 Business days of unpaid training (4pm-9pm).

Apply via email to hr@glorificator.md with the subject "Moving Consultant" if:
- you meet our requirements
- you have an updated CV in English with a recent photo
- you like logical, critical and creative thinking!
Регион: Кишинёв
hr@glorificator.md
29-05-2020
Customer Service Sales Representatives

з/п 12000-15000 LEI
Toronto Moving Company

Сanadian moving company with an office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5 days of unpaid training (5 hours per day);
- Salary 9500 mdl during the first 3 months of probation period. 12000 mdl after the probation period.
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift (may vary): 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Excellent verbal, spelling and typing skills
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with the subject line - "Customer Service & Sales Representative".
Регион: Кишинёв
hr@glorificator.md
29-05-2020
Customer service representative

з/п 11000 - 15000 LEI
Toronto Moving Company

Leading Canadian Transportation Company looking for customer service representatives for our office in Chisinau.
Requirements:
- Fluent English (perfect oral and written);
- Very good presentation and negotiation skills;
- Previous experience in foreign companies, as a dispatcher in logistics industry, is an asset;
- Good selling and customer service abilities;
Responsibilities:
- To identify the clients’ needs and to offer the adequate solutions using individual approach;
- To offer the information regarding the company’s products and services;
- To increase the client database.
We offer:
- Excellent environment where you will be part of a large Canadian Moving Company;
- Competitive salary starting from 8500 LEI first 3 months, and from 11000 LEI plus bonuses;
- Attractive compensation and benefits package;
- Professional development;
- Career growth opportunities;
- Tea, coffee as much as you need; fresh fruits every Wednesday; cozy dining area to have lunch and take a rest;
- Evening schedule with shift: 4.00pm to 12:30am
Suitable candidates are asked to send a detailed CV in English via e-mail to hr@glorificator.md
Регион: Кишинёв
hr@glorificator.md
29-05-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Toronto Moving Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
29-05-2020
Dispatch - Manager

з/п 14000 - 20000 LEI
Toronto Moving Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 11000 MDL guaranteed to go up to 14000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 12 months of employment is 20000 MDL

Our Requirements:
• Able to work evening-night shift (6pm - 3am).
• Able to work overtime when required.
• Able to work Tuesday - Saturday.
• Excellent English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”.

Only selected candidates will be contacted and invited for interview.
Регион: Кишинёв
hr@glorificator.md
29-05-2020
Moving Consultant

з/п 11000 - 15000 LEI
Toronto Moving Company

The Moving Consultant has the responsibility as a sales professional to represent and produce bookings of our moving and storage services.

In this role, you will assist the consumers with their relocation needs by estimating what will be moved, the cost invovled with the move, arranging and scheduling all packing or storage services.

Our Requirements:
- Fluent English (oral and written);
- Previous work experience abroad (will be considered an advantage);
- Excellent business communication and problem-solving skills;
- Possess strong customer service skills (attentiveness, tenacity, patience, positive language, etc)
- Strong sales skills (presentation and persuasive abilities, etc)
- Ability to work evening-night shifts
- Commitment to long-term employment
- Commitment to continuous improvement, learning, and growth

Main Responsibilities:
- Effectively present companies' services over the phone, email and livechat
- Prepare accurate moving estimates and follow pricing guidelines
- Perform follow-ups (by telephone, email, and sms) on pending estimates and quotes
- Maintain direct contact with customers to answer questions and resolve issues prior to the move
- Communicate all customer expectations to the Management and Operations Team
- Provide customer support services to booked customers
- Keep an accurate and detailed record of actions taken
- Achieve and exceed daily and monthly booking targets

We offer:
- Probation period: 1 month (9500-11000 lei depending on qualifications and proven skills);
- Competitive salary (Base + Tiered Commission) with Limitless Earnings
- Company-paid taxi services;
- Official employment;
- Professional working environment (friendly team and comfortable office);
- Career opportunities;
- Tea, coffee every day; fresh fruits every Wednesday; dining area;
- Evening shift: 4:00pm to 12:30am (working shift may vary);
- 5 Business days of unpaid training (4pm-9pm).

Apply via email to hr@glorificator.md with the subject "Moving Consultant" if:
- you meet our requirements
- you have an updated CV in English with a recent photo
- you like logical, critical and creative thinking!
Регион: Кишинёв
hr@glorificator.md
28-05-2020
Customer service representative

з/п 11000 - 15000 LEI
Toronto Moving Company

Leading Canadian Transportation Company looking for customer service representatives for our office in Chisinau.
Requirements:
- Fluent English (perfect oral and written);
- Very good presentation and negotiation skills;
- Previous experience in foreign companies, as a dispatcher in logistics industry, is an asset;
- Good selling and customer service abilities;
Responsibilities:
- To identify the clients’ needs and to offer the adequate solutions using individual approach;
- To offer the information regarding the company’s products and services;
- To increase the client database.
We offer:
- Excellent environment where you will be part of a large Canadian Moving Company;
- Competitive salary starting from 8500 LEI first 3 months, and from 11000 LEI plus bonuses;
- Attractive compensation and benefits package;
- Professional development;
- Career growth opportunities;
- Tea, coffee as much as you need; fresh fruits every Wednesday; cozy dining area to have lunch and take a rest;
- Evening schedule with shift: 4.00pm to 12:30am
Suitable candidates are asked to send a detailed CV in English via e-mail to hr@glorificator.md
Регион: Кишинёв
hr@glorificator.md
28-05-2020
Customer Service Sales Representatives

з/п 12000-15000 LEI
Toronto Moving Company

Сanadian moving company with an office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5 days of unpaid training (5 hours per day);
- Salary 9500 mdl during the first 3 months of probation period. 12000 mdl after the probation period.
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift (may vary): 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Excellent verbal, spelling and typing skills
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with the subject line - "Customer Service & Sales Representative".
Регион: Кишинёв
hr@glorificator.md
28-05-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Toronto Moving Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
28-05-2020
Dispatch - Manager

з/п 14000 - 20000 LEI
Toronto Moving Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 11000 MDL guaranteed to go up to 14000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 12 months of employment is 20000 MDL

Our Requirements:
• Able to work evening-night shift (6pm - 3am).
• Able to work overtime when required.
• Able to work Tuesday - Saturday.
• Excellent English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”.

Only selected candidates will be contacted and invited for interview.
Регион: Кишинёв
hr@glorificator.md
28-05-2020
Moving Consultant

з/п 11000 - 15000 LEI
Toronto Moving Company

The Moving Consultant has the responsibility as a sales professional to represent and produce bookings of our moving and storage services.

In this role, you will assist the consumers with their relocation needs by estimating what will be moved, the cost invovled with the move, arranging and scheduling all packing or storage services.

Our Requirements:
- Fluent English (oral and written);
- Previous work experience abroad (will be considered an advantage);
- Excellent business communication and problem-solving skills;
- Possess strong customer service skills (attentiveness, tenacity, patience, positive language, etc)
- Strong sales skills (presentation and persuasive abilities, etc)
- Ability to work evening-night shifts
- Commitment to long-term employment
- Commitment to continuous improvement, learning, and growth

Main Responsibilities:
- Effectively present companies' services over the phone, email and livechat
- Prepare accurate moving estimates and follow pricing guidelines
- Perform follow-ups (by telephone, email, and sms) on pending estimates and quotes
- Maintain direct contact with customers to answer questions and resolve issues prior to the move
- Communicate all customer expectations to the Management and Operations Team
- Provide customer support services to booked customers
- Keep an accurate and detailed record of actions taken
- Achieve and exceed daily and monthly booking targets

We offer:
- Probation period: 1 month (9500-11000 lei depending on qualifications and proven skills);
- Competitive salary (Base + Tiered Commission) with Limitless Earnings
- Company-paid taxi services;
- Official employment;
- Professional working environment (friendly team and comfortable office);
- Career opportunities;
- Tea, coffee every day; fresh fruits every Wednesday; dining area;
- Evening shift: 4:00pm to 12:30am (working shift may vary);
- 5 Business days of unpaid training (4pm-9pm).

Apply via email to hr@glorificator.md with the subject "Moving Consultant" if:
- you meet our requirements
- you have an updated CV in English with a recent photo
- you like logical, critical and creative thinking!

Регион: Кишинёв
hr@glorificator.md
27-05-2020
Customer Service Sales Representatives

з/п 12000-15000 LEI
Toronto Moving Company

Сanadian moving company with an office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5 days of unpaid training (5 hours per day);
- Salary 9500 mdl during the first 3 months of probation period. 12000 mdl after the probation period.
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift (may vary): 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Excellent verbal, spelling and typing skills
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with the subject line - "Customer Service & Sales Representative".
Регион: Кишинёв
hr@glorificator.md
27-05-2020
Customer service representative

з/п 11000 - 15000 LEI
Toronto Moving Company

Leading Canadian Transportation Company looking for customer service representatives for our office in Chisinau.
Requirements:
- Fluent English (perfect oral and written);
- Very good presentation and negotiation skills;
- Previous experience in foreign companies, as a dispatcher in logistics industry, is an asset;
- Good selling and customer service abilities;
Responsibilities:
- To identify the clients’ needs and to offer the adequate solutions using individual approach;
- To offer the information regarding the company’s products and services;
- To increase the client database.
We offer:
- Excellent environment where you will be part of a large Canadian Moving Company;
- Competitive salary starting from 8500 LEI first 3 months, and from 11000 LEI plus bonuses;
- Attractive compensation and benefits package;
- Professional development;
- Career growth opportunities;
- Tea, coffee as much as you need; fresh fruits every Wednesday; cozy dining area to have lunch and take a rest;
- Evening schedule with shift: 4.00pm to 12:30am
Suitable candidates are asked to send a detailed CV in English via e-mail to hr@glorificator.md
Регион: Кишинёв
hr@glorificator.md
27-05-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Toronto Moving Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
27-05-2020

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