RU    RO    EN


Jobinfo.md - Работа в Молдове. Lucru in Moldova. Job in Moldova. Поиск работы, вакансий и резюме в Молдове


ВСЕ ВАКАНСИИ ВСЕ РЕЗЮМЕ
О ПРОЕКТЕ  |  РЕКЛАМА  |  ОБРАТНАЯ СВЯЗЬ
РАБОТА В РЕГИОНАХ
РАБОТА ЗА РУБЕЖОМ
ОБРАЗОВАНИЕ И КУРСЫ
ТРЕНИНГИ
ПОЛЕЗНЫЕ СТАТЬИ

            Поиск по сайту

 




Cumpătă Mihaela (20)

Savga Mihai (25)


Daniela Dimitriu (30)




Разместить вакансию Разместить резюме

Начало /  Все вакансии /  Переводчик

[ Поиск вакансий ] . [ Поиск резюме ] .
. . . .
. .
Должность:
Регион:
Сфера деятельности:

Quality Assurance Agent


DYNINNO

Work at an international travel group

Quality Assurance Agent

We guarantee:
  • $300 starting salary
  • Reliable full-time employment
  • Great colleagues and an amazing office
  • Careet growth opportunities

Send CV in English to:
careers.md@dyninno.md
Регион: Кишинёв

28-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Canadian Transportation Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
28-02-2020
Customer Support from 11 000 MDL

з/п 11000 - 18000 LEI
Canadian Transportation Company

Canadian moving company with office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5-7 days of free training (3-5 hours per day);
- Competitive targeted salary up 18 000 MDL;
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift: 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Keyboard typing speed of 40 WMP
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with subject line - "Customer Support"
Регион: Кишинёв
hr@glorificator.md
28-02-2020
SEO Specialist

з/п Достойный уровень оплаты труда по результатам собесед
Canadian Transportation Company

Наша стремительно развивающаяся Канадская транспортная компания в поиске SEO специалиста.
Обязанности:
• Исследование потребностей и запросов посетителей сайта
• Отслеживание работы конкурентов
• Отслеживание изменений в алгоритмах поисковика Google
• Разработка стратегий продвижения, оптимизации и развития сайта
• Aнализ юзабилити сайта
• Работа с внешними ссылками
• Подготовка рекомендаций для других членов команды (SMM менеджерa, программистов, копирайтера и т.д.)
Требования:
• Успешный опыт seo-оптимизации минимум 2 года
• Владение инструментами веб-анализа
Гарантируем:
• Достойную заработную плату
• Уютный офис, возможность работать удаленно
• Стабильность
В сопроводительном письме укажите, пожалуйста, список сайтов, которые вы продвигали в поисковых системах.
CV c фотографией отправляйте по электронному адресу: hr@glorificator.md c пометкой «SEO Specialist» и указанием контактного телефона.
Регион: Кишинёв
hr@glorificator.md
28-02-2020
Dispatch - Manager

з/п 12000-18000 LEI
Canadian Transportation Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 9500 MDL guaranteed to go up to 12000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 6 months of employment is 18000 MDL

Our Requirements:
• Able to work evening-night shift
• Advanced English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”

Only selected candidates will be contacted.
Регион: Кишинёв
hr@glorificator.md
28-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Canadian Transportation Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
27-02-2020
Customer Support from 11 000 MDL

з/п 11000 - 18000 LEI
Canadian Transportation Company

Canadian moving company with office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5-7 days of free training (3-5 hours per day);
- Competitive targeted salary up 18 000 MDL;
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift: 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Keyboard typing speed of 40 WMP
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with subject line - "Customer Support"
Регион: Кишинёв
hr@glorificator.md
27-02-2020
Dispatch - Manager

з/п 12000-18000 LEI
Canadian Transportation Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 9500 MDL guaranteed to go up to 12000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 6 months of employment is 18000 MDL

Our Requirements:
• Able to work evening-night shift
• Advanced English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”

Only selected candidates will be contacted.
Регион: Кишинёв
hr@glorificator.md
27-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Canadian Transportation Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
26-02-2020
Customer Support from 11 000 MDL

з/п 11000 - 18000 LEI
Canadian Transportation Company

Canadian moving company with office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5-7 days of free training (3-5 hours per day);
- Competitive targeted salary up 18 000 MDL;
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift: 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Keyboard typing speed of 40 WMP
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with subject line - "Customer Support"
Регион: Кишинёв
hr@glorificator.md
26-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Canadian Transportation Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
24-02-2020
Customer Support from 11 000 MDL

з/п 11000 - 18000 LEI
Canadian Transportation Company

Canadian moving company with office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5-7 days of free training (3-5 hours per day);
- Competitive targeted salary up 18 000 MDL;
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift: 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Keyboard typing speed of 40 WMP
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with subject line - "Customer Support"
Регион: Кишинёв
hr@glorificator.md
24-02-2020
Dispatch - Manager

з/п 12000-18000 LEI
Canadian Transportation Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 9500 MDL guaranteed to go up to 12000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 6 months of employment is 18000 MDL

Our Requirements:
• Able to work evening-night shift
• Advanced English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”

Only selected candidates will be contacted.
Регион: Кишинёв
hr@glorificator.md
24-02-2020
Диспетчер звонков


Studio Moderna

Studio-Moderna –Международный холдинг мультиканальных продаж, в Центральной и Восточной Европе, с вертикально интегрированной сетью, охватывающей более 360 миллионов потребителей в 21 стране.

Почему стоит работать в нашей компании?

Потому что только у нашей компании на рынке Российской Федерации есть:

- 8 федеральных каналов которые круглосуточно показывают нашу рекламу
- Сеть из 14-ти брендовых розничных магазинов
- Больше 80-ти клиентов ежедневно заказывают нашу товары на нашем сайте
- Более 3000 клиентов связываются с нами на ежедневной основе для оформления заказов
- 1 000 000 россиян полюбили наши товары за 17 лет существования на рынке

Что мы от вас ожидаем:
• Готовность работать за компьютером
• Желание развивать свои коммуникативные навыки и исскуство ведения переговоров
• Грамотную русскую речь
• Осуществление звонков нашим постоянным клиентам


Что мы вам предлагаем:
-Официальное трудоустройство в соответствии с ТКРМ
-100% официальная заработная плата, которая состоит из фиксированной части и поощрительных бонусов
- Своевременные выплаты заработной платы 10-го числа на банковскую карту
- Гибкий график работы(52,22) - 8 и 6 часовой и специальный график для студентов
-Оплачиваемый отпуск уже через полгода работы
-Специальную программу в которой вы сможете с легкостью следить за вашим рабочим временем и продажами которые вы сделали
-Работа в дружном коллективе и в комфортабельном офисе
- Бесплатное первоначальное обучение и тренинги по повышению квалификации за счет компании
- Возможность карьерного роста
- Скидки на товары компании сотрудникам
-Ежемесячные конкурсы и розыгрыши призов внутри коллектива

О развитии и росте наших сотрудников заботимся мы!
Регион: Кишинёв
Связаться с нами можете по номеру телефона 079882211 или отправить своё CV на электронный адрес alexandra.hodorogea@studio-moderna.com и мы с вами свяжемся.
24-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Toronto Moving Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
21-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Toronto Moving Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
20-02-2020
Customer Support from 11 000 MDL

з/п 11000 - 18000 LEI
Toronto Moving Company

Canadian moving company with office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5-7 days of free training (3-5 hours per day);
- Competitive targeted salary up 18 000 MDL;
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift: 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Keyboard typing speed of 40 WMP
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with subject line - "Customer Support"
Регион: Кишинёв
hr@glorificator.md
20-02-2020
Customer Support from 11 000 MDL

з/п 11000 - 18000 LEI
Toronto Moving Company

Canadian moving company with office in Chisinau is looking to hire ambitious Customer Support.

We offer:
- Official employment;
- Opportunities for growth;
- 5-7 days of free training (3-5 hours per day);
- Competitive targeted salary up 18 000 MDL;
- Tea, coffee as much as you need.

Our Requirements:
• Advanced communication skills in English (speak/write B2 – C2)
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European clients is welcomed
• Work shift: 4 PM - 12:30 AM (30-min break)
• Computer literacy (full use of Browsers, E-mail, Office applications)
• Punctual and committed to continuous learning, self-improvement, and growth
• Commitment to long-term employment

Your skills and abilities:
• Excellent customer service and problem-solving skills
• Ability to work in a team environment and high-pressure situations
• Keyboard typing speed of 40 WMP
We invite all interested candidates to submit their CVs in English via e-mail to hr@glorificator.md with subject line - "Customer Support"
Регион: Кишинёв
hr@glorificator.md
19-02-2020
Customer Satisfaction and Resolution Specialist from 15 000 MDL

з/п 15000 - 18000 LEI
Toronto Moving Company

If you have passion for problem solving and providing world-class customer service, then we want to talk to you!
We are a growing Canadian Moving Company and are looking for a talented customer satisfaction and claims resolution specialist.

Responsibilities and Expectations:
1) Handling and resolving customer complaints in a timely manner:
• research, investigate, negotiate, and resolve of all types of customer complaints via telephone, email;
• analyze complaints to determine root cause, interact with customers to ensure the most appropriate resolution for both the company and the customer;
• handle escalated telephone calls from customer service team to ensure a positive outcome;
• ability to display empathy and deal with difficult customers;
• ensure customers are satisfied with the services offered by the company;
• properly document the account with necessary details and follow up information;
• work collaboratively with internal departments to resolve customer complaints and escalate to management when necessary.
2) Collect and process customer feedbacks and testimonials.
3) Monitor company’s online reputation:
• Foster positive online reviews;
• Address and fix online negative reviews promptly.
4) Prepare weekly and monthly reports and statistics.
5) Research and propose initiatives for claims policy improvements.
6) Research and propose initiatives for claims prevention.
7) Promote a positive overall customer experience with ALL customers and agents.

Competencies:
• Conflict Management;
• Communication;
• Customer Focus.

Qualifications and Requirements:
• 2 years of customer resolution/problem solving experience required.
• Proven ability to deal with difficult customers.
• Working Shift: from 4pm to 12:30am or it may be flexible start earlier or later in order to accomplish a mission or complete a task.
• Demonstrates superior oral and written communication skills.
• Proficiency in MS Office and multiple computer applications required.
• Strong typing skills required.
• Ability to manage competing priorities and responsibilities.
• Excellent organization and follow-up skills.

Benefits:
• motivational salary from 15000 MDL,
• bonuses applicable after 3 to 6 months of continuous and successful work,
• prospect of becoming the Customer Satisfaction Manager

We invite all interested candidates to submit their CVs in English with photo via e-mail to hr@glorificator.md with subject line - " Customer Satisfaction & Resolution Specialist".
Регион: Кишинёв
hr@glorificator.md
19-02-2020
Dispatch - Manager

з/п 12000-18000 LEI
Toronto Moving Company

Who are we:
A team of 20 young and dedicated people bridging administrative tasks, handling sales, operations, and marketing for the Canadian sister company.

What do we offer:
• Cozy and conveniently located office
• Friendly team
• Opportunities for growth
• Motivating salary: from 9500 MDL guaranteed to go up to 12000 MDL in no more than 3 months of employment (depending on performance). Targeted salary within 6 months of employment is 18000 MDL

Our Requirements:
• Able to work evening-night shift
• Advanced English Language command
• Strong provable customer service and problem-solving skills
• Previous work experience in a similar role is an asset
• Previous work experience with USA, Canadian and/or European customers is an asset
• Commitment to long-term employment

Your Skills and Abilities:
• High moral character and integrity
• A high degree of emotional self-control
• Good communication skills
• Self-confidence
• Effective at multi-tasking

Eligible candidates will submit CV + Photo in English Language only to hr@glorificator.md with the subject line “Dispatch Manager”

Only selected candidates will be contacted.
Регион: Кишинёв
hr@glorificator.md
19-02-2020

[1]  2  3 


Copyright 2006.
Developed by Egor Spivac (Golden Wolf)